Denver
Dealer Reviews:

Ralph Schomp MINI - Great Experience!!!

I came in to look at a Mini Countryman. I've been researching for the last 6 month and came down to a Subaru or a Mini. Four wheel drive is a must!!! I drove a Subaru first and it seemed ok, kind like my mom's car. Then came into Schomp Mini. Chad greeted me in the showroom. It was actually very nice not to have a salesperson outside waiting for me to get out of my car. I sat down with Chad and went over the features that I wanted. They had a car that was very close to what I built on-line. We drove the car and WOW!!! What a fun car!!! I was sold, but I didn't want to show it...you know how dealers are. I asked Chad for their bottom line price, so Chad explained how they are so "different" and that they are a One Price/Best Price store. First I thought "Great, he will ask me to pay sticker". To my surprise, he takes out his price sheet and the discount are not what I expected at all. From my research I expected to get couple of hundred dollars off and that was it. The discount was a lot better and they don't have a dealer & handling fee. So...I bought it and I love!!!! Thank you Chad and Schomp Mini. Best experience I have ever had buying a car. ★★★★★

-- JF 4/19/2013 12:23:16 PM

Ralph Schomp BMW - Service Experience

Disappointed with the overall experience this time. Was told no loaners would be available when I made the appointment but on arriving at the dealership the adviser asked why we didnot ask for a loaner ( and there were more than one lined up). Should have been informed that there would be a cost for putting in Washer Fluid! Also the adviser ( Steven Constabl) should have let us know what services would be performed on the car ( there was a repair that was done ) prior to going ahead and performing the service. Have never dealt with this inefficiency at Ralph Schomp before. And to top it all it is a pity that the car is returned to the customer without a wash....all it should me was a total disregard for customer service. ★

-- RP 6/7/2012 10:25:03 AM

Ralph Schomp MINI - Service Feedback

I love my Mini but am disappointed with the service at Ralph Schomp Mini. After a part broke on my Mini I called to schedule an appointment to get it fixed. The staff that answered the phone said that they had to check all the msgs before they could help me and would call me back. They never called me back. I called a day later to schedule an appt,; the earliest was 2 weeks out. When I came to my appt they took my car back and an hour later came out to tell me that the part was not in stock and they had to order it. I have been to the dealership in Loveland a couple times and had a great experience. even though Ralph Schomp is closer I will be taking my Mini to Loveland after these experiences. ★

-- JU 4/26/2012 11:13:04 AM